You hear about unhappy customers too late.
The fix: Unhappy Customer Alert. Spots frustrated messages and alerts a manager the same day.
Fixed price, agreed after a free AI assessment. Software is billed to you directly, with no markup.
- 1. Trigger · InboxWhen this happensAny message or review comes in.
- 2. AI stepIt works outReads tone and urgency.
- 3. Action · SlackIt gets doneFlags the unhappy ones with a suggested response.
- 4. Approval · YouYou stay in controlA manager follows up personally the same day.
a week back, typically. We measure your starting point first.
Customers get help without waiting in a queue.
Fewer no-shows, missed messages and frustrations.
Your team stops answering the same questions.
Inbox, Reviews, Slack, Teams.
Anything customers see is approved by a person first.
Built in your accounts and written up in your Handover Vault.
Monitored, with fixes within one business day.
What fixing this is worth to you
hours a week × hourly cost × 48 working weeks. Excludes extra revenue from faster replies.
One person, start to finish
Saku works out what you need, sets it up and tests it in your accounts, walks your team through it, and checks it every month on your care plan. Problems are fixed within one business day.
About SakuWhat if it gets something wrong?
Anything a customer sees is approved by a person until you're confident in it. Mistakes are logged, the instructions are fixed, and your care plan covers it.
Is our data safe?
It stays in your accounts. Nothing goes into public chatbots, access is limited to what each job needs, and your AI use policy says what it may and may not do.
What happens if a staff member leaves?
Nothing breaks. It runs on company accounts and is documented in your Handover Vault, so the next person picks it up.
What if we stop working together?
It keeps running. You get a handover session and the documentation. There's nothing to unlock or migrate.
Opens in a new tab with this question filled in. You can read and change it before you send it.
I run a business in Australia. A company called Taika sets up something called "Unhappy Customer Alert". It spots frustrated messages and alerts a manager the same day. It's meant to solve this problem: "You hear about unhappy customers too late". Explain how this would work in a business like mine, what it could realistically save, what could go wrong, and the questions I should ask before paying someone to set it up.
Your inbox runs your day
Inbox Triage Sorts shared inboxes and drafts replies for a person to approve.
Your team answers the same questions all day
Website Answer Agent Answers customer questions on your site from your own documents.
No-shows leave holes in the diary
Booking and Reminder Agent Confirms, reminds and reschedules to cut no-shows.
Book a free AI assessment.
Answer three quick questions, then spend 30 minutes with me on where AI would save you the most time. No cost, no obligation.